Stoneline Building Products Industry Joint Stock Company (hereinafter referred to as “Stoneline”) prioritizes the confidentiality and security of personal data in compliance with the Personal Data Protection Law No. 6698 (KVKK). Necessary technical and administrative measures are implemented to safeguard personal data against unauthorized access, damage, loss, or disclosure. These measures include access control systems, secure transfer protocols, business continuity measures, and other institutional controls.
This policy applies to individuals who wish to learn about Stoneline’s products and services, provide requests, suggestions, or complaints through the website or call center, as well as customers, prospective customers, suppliers, business partners, or corporate customer representatives.
1. Definitions
This document includes the following definitions:
• KVKK: Personal Data Protection Law No. 6698.
• Personal Data: Any information related to an identified or identifiable natural person.
• Commercial Electronic Message: Data, voice, and visual content sent electronically for commercial purposes via tools such as phone calls, call centers, faxes, automated calling systems, electronic mail, and short message services.
• Commercial Electronic Message Management System (IYS): A system enabling the collection of commercial electronic message consents, exercising the right to refuse messages, and managing complaint processes.
• Commercial Communication: Any communication related to electronic commerce aiming to generate profit, excluding domain names and email addresses.
• Processing of Personal Data: All activities performed on personal data, including obtaining, reviewing, recording, and using the data.
• Data Controller: A natural or legal person determining the purposes and methods of personal data processing and responsible for managing the data recording system.
2. Principles for Processing Personal Data
Stoneline processes personal data in compliance with Article 4 of the KVKK. The principles include:
• Lawfulness and fairness
• Accuracy and being up-to-date
• Processing for specific, explicit, and legitimate purposes
• Processing in a limited and proportional manner
• Retaining data only as long as necessary
3. Data Processed by Stoneline and Collection Channels
The type and nature of personal data processed vary depending on the relationship between Stoneline and the data subject, communication channels used, and specified purposes. Examples include:
• Data collected via cookies during visits to Stoneline’s website and information submitted through forms (e.g., sponsorship forms).
• Customer feedback provided via call centers for managing complaints, suggestions, and inquiries.
• Data obtained during participation in events, fairs, or market research.
• Information shared through telephone calls or email exchanges with customers and potential customers.
4. Purposes for Processing Personal Data
Personal data is processed for the following purposes and retained for the legally required period:
• Managing inquiries, requests, suggestions, and complaints from consumers.
• Conducting marketing activities and targeted advertising using cookies.
• Enhancing customer satisfaction and improving services.
• Organizing and managing events, reservations, and customer invitations.
• Conducting promotional activities, surveys, and contests.
• Investigating and reporting legal or contractual violations.
• Ensuring business continuity and strategic planning.
• Recording communications for security and quality purposes.
5. Sharing of Personal Data
Personal data may be shared with the following parties:
• Stoneline’s subsidiaries and affiliates abroad for administrative purposes.
• Business units and factories for coordination and efficiency.
• Technology service providers and system administrators.
• Research firms, marketing agencies, and promotional campaign organizers.
• Legal advisors, payment firms, tax authorities, banks, and auditing companies for compliance.
• Government authorities when required by law or investigations.
• Sponsors, advertisers, and analytical firms for targeted marketing.
6. Transfer of Personal Data Abroad
Stoneline may transfer personal data to overseas locations, including European Union countries and the United Kingdom, for purposes such as data storage, processing, and compliance with organizational goals. Transfers comply with privacy laws, and necessary precautions are taken to ensure data security.
7. Data Retention Period
Personal data is retained for the duration of its intended use and as required by law. Data is deleted, destroyed, or anonymized when its purpose or retention period expires.
8. Security of Personal Data
Stoneline implements technical and administrative measures to prevent unauthorized access to personal data, in compliance with Article 12 of the KVKK. Measures include:
• Regular audits and risk analyses
• Physical and environmental security controls
• Permission-based access systems
• Secure recording and monitoring of system operations
9. Data Subject Rights Under KVKK
Under KVKK, data subjects have the following rights:
• To learn if their personal data has been processed
• To request information about the processed data
• To understand the purpose of processing and its compliance with intended purposes
• To know the third parties to whom data is transferred domestically or abroad
• To request the correction of incomplete or incorrect data
• To request the deletion or destruction of data when processing reasons no longer exist
• To object to adverse results from solely automated data processing
• To request compensation for damages arising from unlawful data processing
Data subjects can exercise these rights by submitting the Data Subject Application Form and sending it via:
• Notary services or in-person submission
• Mailing to: Mimar Sinan, Mimar Sinan Mah., Sarılale Sk. No: 4, 34075 Istanbul
• Sending emails to […@hs03.kep.tr] via KEP
• Sending emails with a secure electronic signature to […@stoneline.com.tr]
Contact Information for Data Protection Officer:
Stoneline Building Products Industry Joint Stock Company
Mimar Sinan, Mimar Sinan Mah., Sarılale Sk. No: 4, 34075 Istanbul