WEB SITE REQUEST AND COMPLAINT ENLIGHTENMENT TEXT

This enlightenment text has been prepared by  Saka Yapı Ürünleri Dış Ve İç Tic.A.Ş. (Stoneline) as a data controller within the scope of the Article 10 of the Law on the Protection of Personal Data (“KVKK”) numbered 6698 and the Communiqué on the Principles and Procedures to be followed  in Fulfilling the Obligation of Enlightenment.    

Saka Yapı Ürünleri Dış Ve İç Tic. A.Ş. (Stoneline) displays great sensitivity to the preservation of all kinds of personal data belonging to you in the best possible way and with care.In accordance with the Personal Data Protection Law No.6698, Saka Yapı Ürünleri Dış Ve İç Tic.  A.Ş (Stoneline) shall be able to process, save, store, classify, update your personal data in accordance with the law and integrity rules and disclose/ transfer it to third parties where permitted by the legislation and/ or limited to the purpose for which they are processed. Being aware of our responsibility, we process your personal data as detailed in the Saka Yapı Ürünleri Dış Ve İç Tic. A.Ş. (Stoneline) Personal Data Processing Policy on the website www.stoneline.com.tr  As Data Controller within the scope of the Personal Data Protection Law No. 6698 and the relevant legislation.

Within the scope of the legislation related to the Personal Data Protection Law No.6698Saka Yapı Ürünleri Dış Ve İç Tic. A.S. (Stoneline) collects the following personal data as the Data Controller from the users visiting the website;

  • Name Surname: 
  • E-Mail contact information, 
  • Request and opinion information on the subject is received. 

PURPOSE OF PROCESSING YOUR PERSONAL DATA 

  • Receiving suggestions for the improvement of business processes,
  • Monitoring requests/ complaints,
  • Carrying out product marketing processes, 
  • Ensuring goods sales services,
  • Carrying out customer relations management processes 

COLLECTION METHODS AND LEGAL REASON OF THE COLLECTION OF PERSONAL DATA

Processed “Name, surname, identity information, e-mail contact information and your request views” shall be collected in accordance with   “It is mandatory to process data for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subject are not harmed” in Article 5 of the Personal Data Protection Law numbered 6698.   Your requests and opinions are obtained through the website and kept in accordance with the law.

TRANSFER OF THE PERSONAL DATA  

Your processed personal data shall be transferred;

  • Your personal data in question can only be shared to the contracted institution’s lawyer, legal authorities, authorized public institutions upon request in order to resolve legal disputes or in accordance with the relevant legislation  

STORAGE AND DISPOSAL OF PERSONAL DATA 

Our company stores personal data for the purpose of processing personal data in proportion to the purpose of processing. In this context, personal data processed in line with legitimate interests shall be processed for 5 years with the specified purposes and methods and shall be stored in accordance with the Law..

For detailed information about storage and disposal procedures and durations, you can review Saka Yapı Ürünleri Dış Ve İç Tic. A.S. (Stoneline) Data Retention and Destruction Policy at www.ocm7ohqbio-staging.wpdns.site  of the company.

YOUR RIGHTS REGARDING YOUR PERSONAL DATA

You have the following rights pursuant to Article 11 of the Personal Data Protection Law: 

  • To know whether your personal data is processed, to request information about it,
  •  To know the purpose of processing your personal data and whether or not your personal data have been used in accordance with the intended purpose,
  • To know the third parties to whom your personal data are transferred,
  • To request the correction of your personal data if it is incomplete or incorrectly processed, to request that this situation be notified to the third parties to whom your personal data has been transferred, if you exercise this right,
  • To request the deletion or destruction of your personal data in case the reasons for processing your personal data disappear, to request that this situation be notified to the third parties to whom your personal data is transferred,if you exercise this right,
  • To object to the result about you by analyzing the information we obtain with automatic systems and requesting compensation in case of damage.

You can submit your requests under Article 11 of the Personal Data Protection Law titled “Rights of the Related Person”  According to the “Communiqué on Application Procedures and Principles to Data Controller”  By filling the Application Form of Saka Yapı Ürünleri Dış Ve İç Tic. A.Ş. (Stoneline) in written form to the address of Saka Yapı Ürünleri Dış Ve İç Tic.A.Ş. (Stoneline)  Mimar Sinan Mahallesi Sarı Lale Sokak No: 4/ Eyüpsultan İstanbul, by signing with “secure electronic signature” to the address of [email protected] via Registered Electronic Mail (KEP) or to [email protected].tr via e-mail.

If you submit your request to our Company in accordance with the application procedures, we shall conclude your request free of charge as soon as possible and within 30 (thirty) days at the latest. However, if the process requires an additional cost, then the fee in the tariff determined by the Personal Data Protection Board may be charged.